This privacy policy applies to the online store maintained at www.randomoriginals.com, which sells limited editions of art, clothing, and other items related to the RÄNDÖM® brand. The privacy policy explains how we collect, use, store, and protect our customers' personal data. We process personal data in accordance with the EU General Data Protection Regulation (GDPR).
2. Data controller
The controller is:
Smile Company Ltd.
Address: Riihitie 4, 00330, Helsinki, Finland Business ID 3183167-5 Email: [email protected]
3. Personal data collected
We collect and process the following personal data in connection with orders and use of our online store:
Basic information: Name, address, email address, phone number
Order-related information: Purchase history, delivery information
User account information: Username, password (in encrypted form)
Usage data: Cookies, IP address, browser information
4. Purpose of use of personal data
Personal data is used for the following purposes:
Order processing and delivery: Personal data is used for order processing, product delivery, and contacting the customer.
Customer service: Using your contact details, our customer service team can help you with orders, returns, and questions.
Marketing: We only send marketing messages to our customers if they have given their consent.
Analytics and development: We use cookies and website usage data to monitor visitor traffic and improve our services.
5. Retention period for personal data
We retain personal data for as long as necessary to fulfill the purposes set out in this privacy policy or to comply with legal obligations.
Order information: We store order-related information in accordance with accounting regulations (for at least 6 years).
Marketing information: We store marketing communication information until the customer withdraws their consent.
6. Sharing information with third parties
Personal data may be shared with the following parties:
Payment intermediaries: We process payments through third-party payment service providers (e.g., Stripe, PayPal).
Transport companies: We deliver orders through our partners.
Analytics services: We use information collected through cookies and analytics tools to optimize our website.
We do not sell or rent personal information to third parties.
7. Protection of data
We protect personal data through technical and organizational measures, such as:
SSL encryption: Our website and payment transactions are protected by SSL encryption.
Access control: Personal data can only be accessed by employees whose job description requires it.
Security software: We use security software to prevent data leaks and hacking.
8. Customer rights
The customer has the following rights regarding their personal data:
Right to access information: Customers have the right to request a copy of their information.
Right to correct information: The customer may request that incorrect information be corrected.
Right to erasure: The customer may request the erasure of their data (unless prevented by a legal obligation).
Right to object and restrict processing: The customer may object to the use of their data for direct marketing purposes or request that the processing of their data be restricted.
9. Cookies
We use cookies on our website to improve the user experience and analyze traffic. Cookies are used, for example, to:
Site functionality: Remembering the contents of your shopping cart and login details.
Analytics: To monitor the use of the website and develop it further.
Customers can disable cookies in their browser settings if they wish, but this may affect the functionality of the online store.
10. Contact
If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us:
We reserve the right to update this privacy policy as necessary. We will notify customers of any changes on our website and by email if the changes are significant.
Manage consent
To provide you with the best experience, we use technologies such as cookies to store and/or access device information. Accepting these technologies allows us to process information such as browsing behavior or unique identifiers on this website. Opting in or out may adversely affect certain features and functions.
Functional
Always active
Technical storage or access is strictly necessary for a legitimate purpose that enables the use of a service specifically requested by a particular subscriber or user, or solely for the purpose of transmitting communications via an electronic communications network.
Settings
Technical storage or access is necessary for legitimate purposes to store settings that the subscriber or user has not requested.
Statistics
Technical storage or access used exclusively for statistical purposes.Technical storage or access used exclusively for anonymous statistical purposes. Without a subpoena, your ISP's voluntary consent, or additional records from a third party, information stored or retrieved solely for this purpose cannot generally be used to identify you.
Marketing
Technical storage or access is required to create user profiles for the purpose of sending advertisements or tracking users on a website or across multiple websites for similar marketing purposes.
